Personalised contactless smart cards by mail

Personalised T-MES, cards can be obtained in person at the ATM Customer Service Centre¹ without prior appointment or by sending an application by post to your town or city council. If you apply by post you must attach a copy of your ID and an ID-sized photo Download application form.

The following is a list of the steps to be taken to obtain a personalised T-MES smart card by post:

• 1. Send the completed application form with a photocopy of the applicant’s ID and an ID-sized photo to your local town or city council.
• 2. The ATM will create the smart card at our customer service centre. The card will then be activated and sent directly to the applicant’s mailing address
• 3. In a few days, the applicant will receive the personalised card. It will be activated but it will not have a fare option charged on it.
• 4. In order to charge a fare option, the applicant can go to any participating point of sale, where they will have to pay for the card and the T-MES fare option.
• 5. Since the card is reusable, any additional recharging of the personalised card can be done by simply going to any participating point of sale and purchasing the desired fare optionr